Privacy Policy

1. Who we are

This website is operated by Qingyuan Wilton Industrial Co., Ltd. When this policy refers to “Wilton”, “we”, “us” or “our”, it means Qingyuan Wilton Industrial Co., Ltd.

Address: Opposite Shijiao No.2 Middle School, Shijiao Town, Qingcheng District, Qingyuan City, Guangdong Province, China.

2. Information we collect

When you send an inquiry, we may collect your name, email address, phone or WhatsApp number, country or market, company information, selected product and the contents of your message.

Our hosting provider may also process basic technical records such as IP address, browser type, requested page, date and time for security and website operation.

3. How we use information

• Respond to product, sample, quotation and cooperation inquiries.
• Recommend suitable battery models, packaging and OEM or ODM services.
• Prepare requested quotations and coordinate potential orders.
• Maintain website security, diagnose faults and prevent misuse.
• Comply with applicable legal and regulatory obligations.

4. Legal basis

We process inquiry information with your consent and where necessary to take steps at your request before entering into a business relationship. We may process limited technical records for our legitimate interest in operating and securing the website.

5. Sharing and international transfers

We may share information with service providers that support website hosting, email, information technology, logistics or business operations when this is necessary to answer your request. We do not sell your personal information.

Because Wilton serves international customers and operates in China, information may be processed outside your country. We take reasonable steps to limit access and protect information during such processing.

6. Retention and security

We keep inquiry information only for as long as reasonably necessary to respond, manage the related business relationship, meet record-keeping duties or resolve disputes. We use reasonable organizational and technical measures to protect personal information, although no transmission or storage method is completely secure.

7. Your choices and rights

Depending on your location, you may ask to access, correct, delete or restrict the use of your personal information, object to certain processing, or withdraw consent. Withdrawing consent does not affect processing completed before withdrawal.

8. Children

This business website is intended for commercial customers and is not directed to children. Please do not submit information about a child through our inquiry forms.

9. Policy updates

We may update this policy when our services or legal obligations change. The effective date at the top of this page shows when the current version took effect.